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Shipping rates
The cost of shipping depends on the items ordered and the shipping method chosen. Likewise, the time it takes for your order to arrive depends on the shipping method chosen. Please note that there are additional fees for rural, residential, and COD shipments.
FREE Freight Program
Your order must be over $300 per warehouse. You cannot split your $300 order between warehouses. Hartwell (GA warehouse) orders must be $150 or more. Your freight will be no charge, however handling, UPS surcharges and insurance charges still apply. Free freight restrictions:
- Free freight does not apply to basic tees and sale items.
- HOB items (Ontario & Kentucky warehouses) DO NOT qualify for free freight.
- Orders to Alaska and Hawaii DO NOT qualify for free freight.
- COD charges will be charged to COD customers.
- UPS handling charges (residential, rural, and fuel surcharges) and insurance will be charged to your order.
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Tracking packages
After you login, click on the Order Status button on the left side menu. You can search orders, track packages, and print invoices.
If you do not have an online account, you can contact contact us at 800-473-2802.
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Minimums
Americana has no minimum quantity per item. Opening orders less than $100.00 may be subject to a $10.00 surcharge. A small order surcharge fee may apply.
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Shipping cutoff times
Generally the warehouse ships up to 3:00 local time. The system will show you which day your order will ship. If you are placing your order after the warehouse cut-off, it will show that it will ship tomorrow. Please take into consideration any difficulties due to credit department issues or special handling requests.
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